Return Policy

RETURN POLICY

How long do I have to make a return?

Refund: 14 days from shipment arrival

Merchandise must meet our standard guidelines.

  • Merchandise must be in original condition. 
  • Shipping charges incurred during checkout are not refundable. 
  • Packages that arrive COD may be denied, or the COD amount may be deducted from your return. 

RETURN GUIDELINES

  • Customers are responsible for any return costs.
  • We suggest obtaining proof of return and retaining it until your refund has been processed.
  • Please select a carrier of your choice and send any unwanted items to the following address:

PRETTY BABY CO

C/O Axel Zavier
PO Box 48
Bowen Island PO, BC, V0N 1G0
 

Returns will be processed within 5-7 business days of arrival at our studio. Once approved, allow 2-4 business days for funds to appear in your account. 

What condition does my return need to be in?

Your package must include all original packaging materials. We do not accept returns that have any body lotion, deodorant or any markings of any kind. If the tags, liner or any part of the suit has been tampered with or damaged, or you are returning a non returnable item, we reserve the right to decline your return and you will incur a $40.00 return shipping cost.

SALE ITEMS: Sale items or items marked FINAL SALE can not be returned for a refund.

SWIM BOTTOMS: We do not accept returns on swim bottoms at this time. Swim bottoms are final sale.

EXCHANGES: We do not offer exchanges, please create a return for the unwanted item and place a new order for the product you desire. This will ensure the product is available and gets to you quicker.